Reviews
- JJI recommend this productRated 5 out of 5 stars4 minutes ago5 Stars
Very accurate and detailed information about your metabolic health and weight.
Was this helpful? - DADon A. E. S.Verified ReviewerI do not recommend this productRated 1 out of 5 stars2 months agoZero customer support
I bought this scale in late January. It worked a few times , and I thought it was really great, but come February, it only gave weight. Same in March. I tried 4 times to talk to someone, but nothing. I did get one email, but still no point of contact, nor phone number. I just wanted to talk to someone to find out what I might've been doing wrong. Now I have a $209 anchor. I had another one of their smart scale and a measuring device. They use to have great customer service and I was able to call and get directions on how to operate the equipment. Now it is just ****. Can't suck enough Renpho.
Was this helpful? - DEDon E. S.Verified ReviewerI do not recommend this productRated 1 out of 5 stars2 months agoPoor customer support
I bought my body composition scale in late January. I had a previous scale from Renpho, but wanted more information. The scale I bought in January worked great for several weeks, but stopped giving other then weight. I got my wife on it today(March 25, 2026), and it only gave her weight too, I've called support 3 times now, and haven't heard back. They use to answer the phone, not now. I bought the scale and the Smart Tape measure + on January 21, 2026. Really unhappy that I paid over $200 for a simple scale. Nothing else works, and no person to talk too.
Was this helpful? - JJeffreyVerified ReviewerI do not recommend this productRated 2 out of 5 stars2 months agoDon’t buy
Won’t do measurements if feet are dry, also very inconsistent measurement, visceral fat went down nine points in one day gained 4 pounds of muscle in one day according to the scale and I know for a fact, neither one of those are true… Definitely would not recommend. I’m not even sure how it got all these great reviews it is not even close to a DEXA scan.
Was this helpful? - KKircatVerified BuyerRated 3 out of 5 stars3 months agoYou HAVE to download their app to use it
SOOO FRUSTRATING... I bought this because it had a screen, thinking you could view the results on the screen WITHOUT having to download an app. Wrong, you cannot view anything but your weight if you don't have the app. The screen is essentially useless. AND when you want to do anything other than weight, you have to open the app on your phone. Extremely disappointed. I'm overall upset with my purchase and wouldn't recommend wasting your money.
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